SERVICE AGREEMENT
via the website of NEW WAVE TRVL CO., LTD.

1. TERMS AND DEFINITIONS
Website — software and a collection of materials available at: https://newwave.tisland.link/.
Buyer — an individual who has entered into an agreement for the provision of Services for personal purposes.
Service Provider — NEW WAVE TRVL CO., LTD., providing Services to the Buyer.
Services — tourist, excursion, consulting services, as well as property rental.

2. GENERAL PROVISIONS
The Agreement governs the relationship between the Buyer and the Service Provider in the provision of Services, as well as the procedure for concluding and terminating the agreement.

3. ORDER PLACEMENT PROCEDURE
– The Buyer places an order through the Website.
– The order constitutes an offer from the Buyer.
– The Service Provider confirms or rejects the order.
– In case of order rejection, the prepayment is refunded within the period established by the legislation of the Russian Federation.
– Confirmation information is sent to the Buyer's email address.

4. PAYMENT PROCEDURE
Payments are made cashless through the Website, unless otherwise specified in the Service description.
The Service Provider has the right to withhold an agency fee. Information about its amount is published on the Website.

5. REFUNDS
Refunds are possible in cases of:
– Service Provider's refusal;
– Buyer's refusal, subject to conditions;
– occurrence of force majeure circumstances.
Applications should be sent to: e-mail@newwave.travel or by phone: +66 61 271-44-77. A decision is made within 5 business days.

6. LIABILITY AND DISPUTE RESOLUTION
The Service Provider is responsible for the quality of the Services provided in accordance with the terms of the Agreement and the legislation of the Russian Federation.
The Service Provider's liability is limited to the cost of the Services for a specific transaction.
Disputes are resolved out of court; if an agreement is not reached, they are resolved in court in accordance with the legislation of the Russian Federation.

7. OTHER CONDITIONS
The Agreement is considered concluded:
– from the moment of payment, or
– from the moment of booking confirmation (if payment is made upon service provision).
The Service Provider has the right to:
– suspend access to the Website in case of violation of terms;
– unilaterally change the terms of the Agreement.
Publication of changes on the Website is considered proper notification to the Buyer.
 
SERVICE PROVIDER DETAILS
Name: NEW WAVE TRVL CO., LTD.
Registration Number: 0835566026241
Legal Address: 59/45 หมู่ 4 ตำบลกะทู้ อำเภอกะทู้ จังหวัดภูเก็ต 83120, Kingdom of Thailand
Phone: +66 61 271-44-77
E-mail: e-mail@newwave.travel
Website: https://newwave.tisland.link/
Director: นางสาวโสภิตา ผลเจริญ (Losgitta Palcharoen)